Website Policies
Privacy Policy
Living In Pain
Last updated: 20 April 2026
Living In Pain is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR).
Who We Are
Living In Pain is an independent publishing website providing informational content related to chronic pain, health, and lived experience.
Data Controller: Punteha van Terheyden
Contact Email: livinginpain.official@gmail.com
Lawful Basis for Processing
Under GDPR, we must have a lawful basis for processing personal data. We rely on the following:
Consent – where you choose to contact us, subscribe, or accept cookies
Legitimate interests – to operate, maintain, and improve the website
Legal obligation – where required by law
Personal Data We Collect
We may collect:
Contact data (such as name and email address) when you voluntarily provide it
Technical data (IP address, browser type, device, operating system)
Usage data (pages visited, time spent on the site, referral sources)
We do not collect special category data (such as medical records).
How We Use Your Data
Your data may be used to:
Respond to messages or enquiries
Provide updates you have requested
Monitor and improve website performance
Ensure website security
Meet legal and regulatory requirements
We do not sell your personal data.
Cookies and Analytics
Living In Pain uses cookies and similar technologies to:
Ensure the website functions correctly
Analyse traffic and usage patterns
Improve user experience
Non-essential cookies are only used with your consent.
See the Cookie Policy below for full details.
Third-Party Processors
We may use trusted third-party service providers (such as website hosting or analytics services) that process data on our behalf. All such providers are required to comply with GDPR and maintain appropriate safeguards.
International Data Transfers
Where data is processed outside the UK or EU, appropriate safeguards are in place, such as standard contractual clauses.
Data Retention
We only retain personal data for as long as necessary for the purpose it was collected, or as required by law.
Your GDPR Rights
You have the right to:
Access your personal data
Request correction of inaccurate data
Request erasure (“right to be forgotten”)
Restrict or object to processing
Withdraw consent at any time
Lodge a complaint with a supervisory authority
UK residents may contact the Information Commissioner’s Office (ICO).
EU residents may contact their local data protection authority.
Contact
For privacy-related enquiries, please contact:
Email: livinginpain.official@gmail.com
Cookie Policy
Living In Pain
This Cookie Policy explains how Living In Pain uses cookies in compliance with UK and EU cookie laws.
What Are Cookies?
Cookies are small text files placed on your device to help websites function correctly and collect usage information.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to operate and cannot be switched off.
Analytics Cookies
These cookies help us understand how visitors use the site (for example, which pages are visited).
They are only set with your consent.
Managing Cookie Preferences
You can manage or withdraw your cookie consent at any time via your browser settings or the cookie banner on the site.
Disabling cookies may affect website functionality.